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/ Austin Crew HQ

Austin Field Office

Our Austin crew handles gear dispatch, warranty latch replacements, and school order logistics directly from our Texas warehouse floor.

Direct Inquiries

Send a Field Note

Reach out for replacement latches, classroom pack orders, or delivery tracking. Our team reviews every inquiry Monday through Friday.

Field Guarantees

Support Benchmarks

24 hrs

crew reply window

30 days

clean return policy

Lifetime

free latch pledge